Today we’re extremely pleased to announce the launch of our brand new Help Center! The new help center is home to our advice articles covering frequently asked questions from how to set up an e-mail address to how to add an SSL to your website.
We made the URL simple and easy to remember also …
Over the coming weeks, we will be adding more articles so be sure to check back often to see what’s new.
We’d love to hear your feedback on our new Help Center, so please do drop us a note with your thoughts and any articles to see added!
Today we’re delighted to announce the launch of our free hosting programs for startup businesses and registered charities!
We believe new business startups & new entrepreneurs should be given the chance to succeed. So starting today, newly registered companies formed officially in their country of origin, can apply to join our startup business free hosting program. Once approved, customers will receive 6 months hosting on our “Premium” web hosting plan, completely free.
Equally, we recognise and value the amazing work charities do every day. So in addition to our program for startup businesses we have also launched our free hosting program for charities! Once approved, charities will receive free hosting on our “Premium” web hosting plan for life.
We’d love to hear your feedback on these amazing new programs via our Contact Us page.
We’re excited to announce that we now run all of our live chats via Intercom. Intercom is the leading customer messaging application and clearly stood out from the competition when we looked around for a world-class live chat solution. Intercom now lives in the bottom right-hand corner of our site, and the team are online 24/7 to handle conversations.
Along with Intercom, we’ve developed a live bot called Hugo 🤖 – Hugo can help ensure you’re connected to the best person to help, why not say hello now and see how he can assist you!
Our implementation of Intercom is another way we’re putting our customers at the heart of everything we do. We hope it will also become yet another reason why more people are switching to Hugoton Hosting!
If you have any questions, please do let us know … or, ask Hugo 🤖 !
We know that choosing a web host can be daunting, whether you’re looking to host a website for the first time or you’re looking to transfer your existing website, with so many web hosting companies around the world to choose from the decision on who to host your website with can be a challenge.
With this in mind we set out to make the process a little easier and started to build comparison pages for both our UK & Europe customers and our USA based customers. The new pages make it easy for you to make an informed decision by comparing our offerings with our competition, no personal opinions or other bias are included just the facts to compare Hugoton Hosting to other big names in the market.
Head over to our UK & Europe Comparison and USA Comparison pages now, we hope you will see that our value paired with our excellent commitment to quality & outstanding features makes it easy to see why more people are switching to Hugoton Hosting!
Today, Hugoton Hosting is excited to announce our partnership with Cloudflare, the website performance and security company!
Cloudflare is a content delivery network (CDN) that increases the performance and security of every website on its network, protecting from a broad range of threats and attacks. Over 13,000,000 websites run on the Cloudflare network—ranging from individual blogs to e-commerce sites to the websites of Fortune 500 companies to national governments. Cloudflare powers almost a trillion monthly page views—more than Amazon, Wikipedia, Twitter, Zynga, AOL, Apple, Bing, eBay, PayPal and Instagram combined—and over 25% of the Internet’s population regularly passes through the Cloudflare network.
Faster web performance
Cloudflare was designed to take a hosting platform like Hugoton Hosting and make it faster, more secure, and even more reliable.
Cloudflare runs 165 data centers strategically located around the world. When you sign up for Cloudflare through Hugoton Hosting, we begin routing traffic to the nearest data center.
As your traffic passes through the data centers, Cloudflare intelligently determine what parts of your website are static versus dynamic. The static portions are cached on Cloudflare servers for a short period of time, typically less than 2 hours before they check to see if they’ve been updated. By automatically moving the static parts of your site closer to your visitors, the overall performance of your site improves significantly.
Cloudflare’s intelligent caching system also means you save bandwidth, which means your web application will run faster and more efficiently than ever. On average, Cloudflare customers see a 60% decrease in bandwidth usage, and a 65% in total requests to their servers. The overall effect is that Cloudflare will typically cut the load time for pages on your site by 50% which means higher engagement and happier visitors.
Broad web security
At the beginning of 2016, Cloudflare experienced and mitigated against some of the largest distributed denial of service (DDoS) attacks ever seen. As attacks like these increase, Cloudflare is stepping up to protect websites.
Cloudflare’s security protections offer a broad range of protections against attacks such as DDoS, hacking or spam submitted to a blog or comment form. What is powerful about our Cloudflare’s is that the system gets smarter the more sites that are part of the Cloudflare community. Cloudflare analyze the traffic patterns of hundreds of millions of visitors in real time and adapt the security systems to ensure good traffic gets through and bad traffic is stopped.
In time, Cloudflare’s goal is nothing short of making attacks against websites a relic of history. And, given Cloudflare’s scale and the billions of different attacks they see and adapt to every year, they’re well on our way to achieving that for sites on the Cloudflare network.
As a CloudFlare Optimized Partner, we are thrilled to offer the CloudFlare Railgun™ technology to all our customers completely free for all new & existing customers!
Railgun is CloudFlare’s latest performance optimization technology that gives you significant improvements in site load times. To activate Railgun, log into your cPanel, select the Cloudflare option, enable Cloudflare and then select Railgun “On”. If you don’t have the toggle to enable Railgun just open a support ticket and will get you up & running in now time.
Railgun ensures that the connection between our network and the CloudFlare network is as fast as possible. Railgun achieves a 99.6% compression ratio for previously uncacheable web objects by using techniques similar to those used in the compression of high-quality video. The average website can expect a 1.43x performance increase.
When a request is made to a CloudFlare server for a web page that is not in cache CloudFlare makes an HTTP connection to the origin server to request the page. It’s that HTTP connection that Railgun accelerates and secures.
Railgun consists of two components: the sender and the listener. The sender is installed at every CloudFlare data center around the world. The listener is a software component that Hugoton Hosting has installed on our network for customers, on all of our nodes.
The sender and listener establish a permanent TCP connection that’s secured by TLS. This TCP connection is used for the Railgun protocol. It’s an all binary multiplexing protocol that allows multiple HTTP requests to be run simultaneously and asynchronously across the link. Or in other words, a persistent connection is opened between CloudFlare’s network and ours and eliminates the overhead of TCP.
Activating Cloudflare and Railgun™
Any website can deploy Cloudflare and Railgun, regardless of your hosting package or hosting location with us. By integrating closely with Hugoton Hosting, Cloudflare make the process of setting up “1 click” through your existing Hugoton Hosting control panel (cPanel). Just look for the Cloudflare icon, choose the domain you want to enable, and click the orange cloud, you can then enable Railgun straight after!
We’ve kept the price as low as possible, and the basic plan offered through Hugoton Hosting are free. Moreover, we never charge you for bandwidth or storage, therefore saving you tons via reduced bandwidth costs.
For site owners who would like to take advantage of Cloudflare’s advanced offerings, we also offer a ‘Pro’ tier of service for $20/month. The ‘Pro’ tier includes all of the ‘Free’ tier’s offerings, as well as extra features like image optimization, mobile acceleration, basic web application firewall (WAF), and 3 page rules.
If you have any questions about our new partnership ands the benefits it brings our customers check out our new CloudFlare dedicated page, CloudFlare & Railgun knowledge base articles or let us know via our contact us page!
Trust and uptime are at the heart of everything we do. Unfortunately, over the past 2 months, our previous status page was reporting issues when service was completely stable, painting a false picture of our availability.
Our new status page, powered by Uptime.com, is now much more reliable than the old one so you’ll always see the accurate status of all our components 24/7. The URL remains the same – status.hugotonhosting.co.uk – so there’s no need to update your bookmarks.
You’ll also notice that our uptime is now displayed in the footer on every page of our website making it more accessible than ever!
Please note – we changed the provider of our status page on January 29th 2019 so you only see data from then onwards.
2018 has been a wonderful year for Hugoton Hosting, we’ve seen so many new customers join us and have continued to expand our services worldwide! It’s been busy, fun & exciting and we wouldn’t change a thing! None of this would have been possible without our valued customers – we thank them all for their business!
We’re really looking forward to 2019 and have some very exciting plans for the year which we will share as we go.
For now, all that’s left to say from all of the teams at Hugoton Hosting is that we wish everyone a very Merry Christmas and prosperous New Year!
Here it is, our best Black Friday deal ever! …
Use coupon code “HHFRIDAY” at checkout for 50% off all of our services!!
The offer will be valid until midnight on Friday 23rd November 2018 only.
Oh, here are some fun facts about Black Friday:
It Attracts More People Than Disneyland
Americans spend more time shopping on Thanksgiving weekend than they do visiting Disney hot spots.
More People Die While Shopping Than in Shark Attacks
Seven people have died and 98 have been injured in the U.S. while Black Friday shopping since 2006, according to news reports compiled by Black Friday Death Count.
You Don’t Have to Set Foot in a Store at All
Thanks to Internet shoppers can take advantage of Black Friday deals without leaving their homes. Adobe reports that Americans spent $1.33 billion online during Thanksgiving last year, along with $2.4 billion on Black Friday. Online shopping increased by approximately 25% during both of those days compared with 2013, according to the study
Pyjamas Are a Big Seller
The shopping holiday is famous for people looking for deals on inexpensive technology or gadgets like TVs or Xbox game consoles, but low-cost items and household basics are big sellers during Black Friday.
Black Friday Has Gone Global
Retailers in other countries have watched U.S. stores generate huge sales on Black Friday and have started offering their own deals the day after Thanksgiving — even if they don’t celebrate turkey day.
With just 42 days to go until Christmas is here, we’ve dusted off our holiday-themed logo and let in the snow on our website.
Oh, and in the festive spirit, we’re offering 20% off all our services when you use coupon code HUGOTONCHRISTMAS at checkout!