2018 has been a wonderful year for Hugoton Hosting, we’ve seen so many new customers join us and have continued to expand our services worldwide! It’s been busy, fun & exciting and we wouldn’t change a thing! None of this would have been possible without our valued customers – we thank them all for their business!
We’re really looking forward to 2019 and have some very exciting plans for the year which we will share as we go.
For now, all that’s left to say from all of the teams at Hugoton Hosting is that we wish everyone a very Merry Christmas and prosperous New Year!
Here it is, our best Black Friday deal ever! …
Use coupon code “HHFRIDAY” at checkout for 50% off all of our services!!
The offer will be valid until midnight on Friday 23rd November 2018 only.
Oh, here are some fun facts about Black Friday:
It Attracts More People Than Disneyland
Americans spend more time shopping on Thanksgiving weekend than they do visiting Disney hot spots.
More People Die While Shopping Than in Shark Attacks
Seven people have died and 98 have been injured in the U.S. while Black Friday shopping since 2006, according to news reports compiled by Black Friday Death Count.
You Don’t Have to Set Foot in a Store at All
Thanks to Internet shoppers can take advantage of Black Friday deals without leaving their homes. Adobe reports that Americans spent $1.33 billion online during Thanksgiving last year, along with $2.4 billion on Black Friday. Online shopping increased by approximately 25% during both of those days compared with 2013, according to the study
Pyjamas Are a Big Seller
The shopping holiday is famous for people looking for deals on inexpensive technology or gadgets like TVs or Xbox game consoles, but low-cost items and household basics are big sellers during Black Friday.
Black Friday Has Gone Global
Retailers in other countries have watched U.S. stores generate huge sales on Black Friday and have started offering their own deals the day after Thanksgiving — even if they don’t celebrate turkey day.
With just 42 days to go until Christmas is here, we’ve dusted off our holiday-themed logo and let in the snow on our website.
Oh, and in the festive spirit, we’re offering 20% off all our services when you use coupon code HUGOTONCHRISTMAS at checkout!
With just days until the start of November, now is the perfect time to get your website ready for the Holiday traffic surge. Nearly half of an average retailer’s sales for 2017 occurred in November & December according to Deloitte, so preparing for this critical sales period has never been so important.
From making sure your website can handle the extra seasonal traffic to checking the payment options you offer, our blog post will ensure your site is fit for the season ahead.
Evaluate your site
Many e-commerce stores start small and grow over time, this is an excellent way of minimizing risk and keeping start-up costs low – but before the peak traffic season kicks in take some time to check if you’ve evaluated your website against your competitors in terms of functionality, some key questions to consider:
- Is your layout intuitive for your visitors? Think names of menu items & position of your site search bar.
- Does your website load perfectly on mobile devices? Grab a mobile and tablet to take your site for a test drive. A lot of your visitors will be using mobile devices so be sure to cater for them on every page.
- Are all of your images present and high resolution? Seeing is believing, your visitors will want to take a close look at your products before purchasing so be sure to check that all your products have images uploaded and look crystal clear.
Make sure you can handle traffic spikes
Check your hosting plan, look at key figures such as bandwidth allowance and resource limits. A good host will surface your usage statistics with you from their control panel, take a moment to look over your usage and ensure you have at least three times the headroom before the holiday season takes hold. For example, if you have a limit of 15GB of bandwidth but see you’ve used 9GB this month already, then it’s time to upgrade your package or change hosting provider if you’re considering the latter be sure to take a look at our generously allocated Europe and USA located website hosting plans!
Check your payment options
Having a wide range of payment options is key to ensuring your customers can complete their purchase once they’ve decided what to add into their carts. Alongside offering industry standard payment processors such as Stripe, be sure to offer a backup processor in case your primary has any service issues – you don’t want to stop your online register ringing due to a technical glitch outside of your control. Consider partnering with another processor like Due and Square.
In addition to your main card processors like those mentioned above, we strongly recommend offering PayPal as a payment option on your website’s checkout. PayPal allows its users to pay for your products without having to enter their credit/debit card details on your site, something that appeals to many of its users.
If you’ve already implemented the above and are looking for something a little more unique, why not consider accepting Crypto Currency as a method of payment? CoinGate is a great way to get started.
Secure your site
Take a few minutes to check your Secure Sockets Layer (SSL) is applied correctly and expires well beyond the holiday season if it expires soon consider an early renewal so you can be sure your visitors will always see your website as secure. If you don’t have an SSL right now then get one right away, an insecure website will drive visitors away. All Hugoton Hosting web hosting plans come with free SSL!
Securing your website also goes further than an SSL, head over to our ‘How to secure your WordPress website’ blog post to be sure your online store is secure.
Implement a review system
So your website has an array of products with high-resolution images and perfectly crafted descriptions for each – but can your visitors see what others who’ve purchased from you in the past thought of the products they received?
Reviews on their products are something every e-commerce store owner should offer, but you should also host reviews of your website as a whole, TrustPilot and Bazaar Voice are leading the way in this space.
Hopefully, the above tips have given you some food for thought on how to get your website holiday ready! We love to hear from our visitors, why not drop us a message and let us know what you’d like to see us blog about next?
Following on from our very first Infographic published earlier this week (Launching Your First Website) we’re pleased to share a brand new one, this time focusing on how to speed up your WordPress website. No one likes waiting for websites to load, so our 6 simple steps will help ensure your WordPress website loads quickly for all of your visitors, from CDNs and Image Optimization to Lazy Loading and Database Optimization, we cover it all!
As always, if you have a specific topic you’d like us to cover on an Infographic please let us know via our Contact Us page!
You can also download a high-resolution PDF version of our infographic here.
We’re excited to share our new infographic below to help you launch your first website!
We will be producing many more of these in the coming weeks. If you have a specific topic you’d like us to cover please let us know via our Contact Us page!
You can also download a high-resolution PDF version of our infographic here.
According to Statisa mobile traffic to websites globally has increased from 31% in Q1 2015 to 51% in Q2 2018. This 20% increase shows the clear need for your website to be mobile friendly, when your visitors open your website on their phone or tablet they want to be able to browse your product and services the same way they would on their desktop or laptop. If they try to navigate around your site on their mobile device, only to find images don’t render correctly or text is too small to read they will likely abandon their visit and look elsewhere.
So, what are the main problems if my website isn’t mobile friendly?
First off zooming in and out on sections on your website isn’t something visitors will be willing to do anymore, they expect a clean & easy to use version of your website that compliments their experience when visiting you on their laptop.
Then what happens when a customer wants to call you? Are the phone numbers on your site click-to-dial compatible? If they’re not, then the chances of your visitor manually changing between their mobiles web browser and phone keypad to manually enter the number are slim. Instead, they should be able to click any phone number on your website to commence dialing.
Google also favor mobile responsive web designs, in late Spring 2015 Google altered their algorithms, commonly known within the industry as “Mobilegeddon”, they pushed websites with unresponsive (non-mobile friendly) designs down in results made on mobile devices.
Forbes identified that a whopping 31% of all referral traffic to websites comes from social media, couple that statistic with the fact that over 80% of all social media engagement originates from mobile devices and the need for your website to behave perfectly on mobiles and tablets becomes crystal clear.
Okay, how do I make my website mobile friendly?
Making your current website mobile friendly (responsive) may not be as difficult as you are thinking. The best place to start analyzing how complex it may be is by checking how old your website is and what technology/software it runs on. If your site is less than 2 years old and runs on WordPress you have a good chance of making it mobile responsive easily. If your site is more than 2 years old and was written with HTML or PHP code as a bespoke project, then mobile optimization may need professional input, don’t forget you can contact Hugoton Hosting to discuss such a project.
Let’s imagine your site is less than two years old and runs on WordPress; you have three main options available to you …
Use a plugin to generate a mobile theme
The benefits of this method are simplicity and cost. The downside, however, is that the mobile site/theme created will be basic in nature and will likely not match the look & feel of your desktop website, so while this method is good as an entry point to pleasing your mobile visitors, you will likely need to have a more ‘natural’ mobile experience developed
Modify your current WordPress theme
Your WordPress theme is likely something you’ve grown to love over time, and probably something in which you’ve invested both time and money into. You can look to modify your existing template to become mobile friendly, we recommend you contact a web design company to analyze the work needed to do this. Hugoton Hosting have converted numerous websites to be responsive, typically using BootStrap to make sure mobile visitors browse your site with ease.
Of course, depending on the theme you’re using, mobile optimization may not be perfect and could be seen as “putting lipstick on a pig”, this is why we strongly recommend contacting a Web Designer so you can be sure of the results of mobile optimization before investing in such.
Use a new WordPress theme
The vast majority of WordPress themes created in the last 0-12 months come with mobile optimization as standard, be sure of course to check the description and try the demo on your mobile to be 100% sure.
While this option may seem like the most expensive and time-consuming, it is also the one which will deliver the most joined-up experience for your visitors whether they visit your website on the mobile, tablet, desktop or laptop. There is also the opportunity with this option to add more functionality to your site and fix those ‘little things’ that have always bugged you on your current website.
Similar to option 2, we recommend you engage with a Web Designer to assess precisely what themes would work best for your site and to check-in plugin compatibility with your new theme choice.
Hopefully you now agree that your website should be mobile friendly, exactly how you ensure this is up to you, but one thing is for sure – your brand is paramount to your business and the look & feel of your website should be as identical as possible for your visitors irrespective of the device they use to visit your website. Cost, time, complexity and compatibility will all be factors in your decision on how to proceed, if you want to talk it through with an expert you can schedule a completely free consultation session with Hugoton Hosting today!
We’re really excited to share the new independent review of Hugoton Hosting from ReviewsPilot.
ReviewPilot’s Pranay walks through our various offerings from WordPress to VPS’ to Reseller Hosting and analyses how we stack up to the competition in many different ways!
With quotes such as “I don’t think there is a chance of disappointment.” and “I don’t think you should give it a second thought.” we invite you to take a look at the full review here >>
As we continue to grow our business and more consumers start to become aware of us, we’ve been asked the same question a few times recently: “How can you offer low pricing while maintaining quality?”, so we thought we’d take some time to explain our pricing and infrastructure here.
We want to start by reaffirming stability and customer satisfaction are always at the heart of everything we do, we’d never sacrifice either one to allow for cheaper product pricing. We understand your website is one of the most important assets to your business. So whilst enabling you to secure web hosting from 99p a month is, of course, a great achievement and headline for us, if you signed up only to find your website becomes intermittently unavailable, slow to load and our support unresponsive we will lose your business and receive a (justified) negative reputation within days.
One perceived reason for our low pricing seems to be an idea that we use underpowered and/or non-professional hardware to host our customers content, devices such as personal specification machines running from a residential location etc. The opposite is true of Hugoton Hosting. We host all of our web infrastructure within Amazons EC2 cloud. Each of our nodes (we currently operate nodes within Europe – Ireland and the USA – North Virginia) consist of an Amazon EC2 server (plus EBS volume & elastic IP), a WHM/cPanel license, a CloudLinux license, and a Softacolous premium license. We monitor the server load calculation closely using automated monitoring software (namely Munin, Monit, and AWS CloudWatch) to aid our decision on when to launch new nodes once one reaches capacity, we never oversell or overload our nodes.
Migrating to EC2 was a strategic decision that we took a little over two years ago now for a number of reasons, the primary ones being; uptime & resiliency, security and the ease of launching new instances across the globe (scalability). Amazon allows us to create storage (EBS) volumes that attach to our nodes which can vary in size depending on our needs. So for nodes with more content heavy customers, we can have a larger sized EBS volume attached, and on a less content heavy node we can have a smaller sized EBS volume. This approach allows us to maintain tight control over our costs by not paying to provision under-utilized disk space. In addition, committing to a long-term contract with Amazon decreases the cost of EC2 instances – Hugoton Hosting recently signed a 3-year contract with Amazon for all of our current instances.
Another perceived reason for low pricing being possible is that we are a ‘short-term’ or ‘summer’ hosting company. In short, such a host appears and starts to offer low pricing for web hosting in the form of limited time offers etc. Only to disappear completely a few weeks or months later leaving their clients websites down and the clients themselves frustrated & out of pocket. Hugoton Hosting was established in 2005 and has been hosting, designing and developing websites ever since – we’re not going anywhere.
One final perception is that we offer little or no support, so once a client signs up for services they are left with a potentially broken, or at the very least challenging to navigate, hosting platform that they struggle to use. Again, contrary to the perception, Hugoton Hosting uses the latest version of WHM & cPanel to host our customers’ websites & e-mail services. We also use WHMCS to ensure billing and support tickets are managed appropriately, have a full knowledgebase to help along the way and offer 24/7 support via e-mail and live chat (plus telephone support for specific premium packages).
To conclude while there are a number of hosts out there that, unfortunately, have one goal – to provide super low priced web hosting, make as much money as possible in a short space of time then drop offline soon afterward – Hugoton Hosting is here to stay for many more years to come. We are able to offer low pricing due to the volume of sales we process and maintaining our own, carefully cost controlled, infrastructure.
If you currently own or will soon be owning a WordPress site you will no doubt have considered security at some stage. Our guide will help you secure your WordPress site so you can rest assured your content is safe!
Install Two Factor Authentication (2FA) for site admins
2FA requires all admin users to log in with their username and password (like normal) at first but then asks for a secondary factor – we recommend using the one-time passcode option for this secondary factor. Google Authenticator is a fantastic (free) mobile app for this, providing rotating codes every 30 seconds.
We highly recommend Mini-Oranges 2FA plugin for WordPress to get started with 2FA for free.
Once the plugin is installed simply install the 2FA code generator app of your choice on your mobile device(s) – as we mentioned earlier, we recommend Google Authenticator – then scan the barcode the plugin generates. Don’t forget to store the backup codes safely in case you ever lose your mobile device!
Don’t use a simple username
It’s estimated that over 70% of WordPress sites have a user with “Admin” or “Administrator” as the username, don’t give the bad guys a challenge of only guessing your password, set an obscure username also! If you’re worried about remembering the obscure username try using a personal e-mail address as your username (one that’s not associated with your website).
Rename your login and admin URLs
Much like the previous point of websites using a common username for administration, an even higher number use the default “/wp-admin” directory and “wp-login.php” page to login to administer their WordPress sites.
Changing these URLs is super easy. When hackers know the direct URL of your login page, they can try to brute force their way in (try multiple random login details hundreds of times per minute).
Hopefully, by this point, you have already swapped usernames for email IDs and installed 2FA. Now you should also replace the login URL and get rid of 99% of direct brute force attacks.
To do this we recommend using the iThemes Security (formerly Better WP Security) plugin.
Change your passwords regularly
This one is applicable to all websites & applications you use as much as it is to WordPress. Changing your password regularly dramatically reduces the change of your login being compromised. Consider using a password manager such as LastPass or one built into your web browser to generate secure passwords also.
Use SSL across your WordPress site
We covered this in our Avoid “Not Secure” Message On Your Website blog post earlier this month. Securing the communication from your web browser to the web servers hosting your website is critical to maintaining a secure WordPress website. Don’t forget Hugoton Hosting offers completely free SSL certificates for all websites hosted with us!
Logout Admins & Users after a certain length of time
Admins and website users leaving themselves logged in accidentally can leave a gaping hole in the security of your website. We recommend installing the free Inactive Logout plugin for WordPress to easily log out administrators and users after the period of time you choose.
Set strong passwords for your database user
When setting up WordPress be sure to use a strong password for the database user. You can, of course, go back and change this also via your web hosting providers control panel, then updating your wp-config.php file with the new password afterward. Use a free tool such as Passwords Generator to make sure your DB password is ultra strong.
Monitor your audit logs
Keeping a close eye out for anything suspicious is important, and can be easily accomplished in WordPress using the WP Security Audit Log plugin. The free version is more then adequate for most websites. If you want more features such as automatic e-mail alerts you might want to consider one of their premium plans.
Choose a web host with automated protection
As well as making changes and installing plugins within your WordPress instance, choosing a web host with automatic protection is important. Hugoton Hosting provides automated brute force login protection as standard for all WordPress websites, blocking the attackers IP address in seconds.
Much like updates to an Operating System, WordPress core updates and WordPress plugin updates should be installed as quickly as possible. WordPress makes it extremely easy to do this and will prompt any administrative user to do so once they log in. Please don’t ignore these update messages, they could save you a huge amount of time recovering your site from a security breach by preventing an attack in the first place.
Backup, backup, backup
You can take all of the above steps to secure your WordPress installation, but in the event, the worst happens and something gains access to your website you must be in a position to be able to restore from a recent backup. When setting up backups ensure you’re backing up to an off-site location (don’t back up to the same server your website is hosted on) and please test a restore to be sure what you’re backing up is absolutely everything you need should your site be deleted.
A common blunder website owners make is setup backups to an off-site location, only to realize they weren’t backing up everything they needed to fully restore their site when the time comes. We recommend using one of the below plugins to manage backing up your WordPress site:
- BackupBuddy is our recommended premium WordPress backup plugin ($80 one time fee per site). It allows you to easily schedule daily, weekly, or monthly backups to a variety of destinations including e-mail.
- UpdraftPlus is our recommended free WordPress backup plugin. It allows you to create a complete backup of your WordPress site and store it on the cloud or download to your computer on demand or on a schedule.
Your website content is one of the most single valuable assets your company owns, take 30 minutes today securing your WordPress website, you won’t regret it!